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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Vasquez

April 19, 2024

5  out of  5 rating by Mark Vasquez
"Jarred was really helpful in getting me a great deal for my insurance. He actually took time to explain and break down everything. All in all great customer service!"
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Ryan M

April 18, 2024

5  out of  5 rating by Ryan M
"Audrey from State Farm has been exceptional in helping me with my insurance needs. Her professionalism, knowledge, and dedication have truly stood out. She went above and beyond to address my concerns and provide me with the best possible solutions. I highly recommend Audrey to anyone seeking excellent service and expertise in insurance matters."
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Brianna Leigh

April 16, 2024

5  out of  5 rating by Brianna Leigh
"Audrey has been very prompt and helpful"
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Carlin Kubenka

April 15, 2024

5  out of  5 rating by Carlin Kubenka
"Audrey was very helpful and got me the information I needed quickly."
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April 15, 2024

5  out of  5 rating by MeLe
"Hello Good Morning I Want To Say Thank You To Jarred Roeback For His Kindness And Helpful He Was This Morning And he explained everything good cuz I thought I was going to be spending hundreds of dollars on renters insurance but it was a good price again thank you definitely would recommend jarred have a good day"
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Paula Gola

April 11, 2024

5  out of  5 rating by Paula Gola
"Jarred Roeback was a great help & very detailed on helping me get away from horrible Hartford & switching back to Statefarm. I normally would not have switched back to Statefarm because of price, but he was very helpful & persistent, but in a good way. I appreciated his knowledge & his very kind helpful words or I never would have went back to Statefarm. Thanks for all your help Jarred!"
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Kevin Newton

April 11, 2024

5  out of  5 rating by Kevin Newton
"Audrey!!! Is so awesome! She was so helpful today, answered all of my questions. And explained it to me so that I understood what she was doing. To my account. I couldn’t ask for better service. She saved me money! And she had me laughing the entire time. Thank You!"
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holly hicks

April 11, 2024

5  out of  5 rating by holly hicks
"This office and it's staff are A+. The agent that helped me this time was so friendly and helpful. She made the process less painful."
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Thomas Brymer

April 10, 2024

5  out of  5 rating by Thomas Brymer
"Audrey was fantastic helping me quickly make some changes to my insurance policy. 5 stars!!"
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Carla Kennedy

April 10, 2024

5  out of  5 rating by Carla Kennedy
"It was such a pleasure talking to Jarred today. He was very professional and knowledgeable & of course saves me money on my auto insurance. I’m grateful for the opportunity to have someone who took the time to explain the policy to me."
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Koby Franklin

April 10, 2024

5  out of  5 rating by Koby Franklin
"Jarred was very helpful in getting me insurance on my motorcycle and renters insurance, he made the whole process very easy."
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Krystal King

April 9, 2024

5  out of  5 rating by Krystal King
"I have been with Todd Durflinger agency since I moved to Texas in 2012. They have always answered my questions and addressed my concerns in a timely manner. Audrey was very helpful and patient."
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Jordan Klotz

April 7, 2024

5  out of  5 rating by Jordan Klotz
"Definitely would recommend Todd Durflinger agency to anyone in the state of Texas. Summer & Audrey have taken wonderful care of us. Dealing with insurance is never easy as everyone knows, we had several unique situations that always made underwriting a nightmare for us. That all changed when we found Summer. She made the entire process extremely simple, she listened to what we needed & delivered promptly. Most importantly she always follows up by phone & email whenever we needed her. Absolutely highly recommend her to anyone. Audrey has also assisted our account in getting payments arranged & Id cards same day which was helpful for registration purposes. 10/10 would recommend this agency & their employees."
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Stasha Rivas

April 3, 2024

5  out of  5 rating by Stasha Rivas
"Always very helpful and affordable."
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Luis Ramos

April 3, 2024

5  out of  5 rating by Luis Ramos
"Excelente atención se la señorita Jennifer Navarro… Excellent attention from Miss Jennifer Navarro"
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April 2, 2024

5  out of  5 rating by Andres
"I shopped around online and received several different quotes from many agencies. Jennifer N at State Farm was very responsive via email and pleasant to speak with on the phone. She walked me through the entire process and gave me different options to choose from. I'm saving at least 30% by making the switch from Progressive. I would recommend State Farm and Jennifer to my friends and family."
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Akshar Patel

April 1, 2024

5  out of  5 rating by Akshar Patel
"Todd and team have been absolutely wonderful in every sense of the word. In particular I would like to recognize Audrey and Cati - no matter the situation, they have helped tremendously to ensure we have the best fitting and most competitively spec'd policy for my family and I. We truly appreciate their honesty, customer care attitude and willingness to help. Thanks again!"
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Michelle Herrera

April 1, 2024

5  out of  5 rating by Michelle Herrera
"Audrey assisted me today and was able to get me a discount on my monthly bill! Rockstar!!"
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John Field

March 29, 2024

5  out of  5 rating by John Field
"Audrey is very knowledgeable, and was very helpful with my requests"
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Megan Davis

March 28, 2024

5  out of  5 rating by Megan Davis
"I am so grateful for my price reduction for my auto and renters insurance bundle. Ashlee kind and thorough service made the sign up experience quick and easy. She’s incredibly knowledgeable and answered every question that I had. So grateful to Ashlee and State Farm."
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Rosalina Ramirez

March 28, 2024

5  out of  5 rating by Rosalina Ramirez
"Summer and Audrey are extremely helpful. I ran into an issue will my bill today and Audrey was such a delight to deal with. I’ve been with this office for almost 3 years now and have always been treated well. I appreciate you Ladies so very much!"
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Rosbelia Vences

March 26, 2024

5  out of  5 rating by Rosbelia Vences
"My experience with Jennifer navarro was awesome. The customer service was excellent. Jennifer was very kind, knowledgeable and was able to address concerns i had about my Auto policy. I definitely recommend Jennifer"
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Wenjia Zeng

March 22, 2024

5  out of  5 rating by Wenjia Zeng
"She answered our questions promptly. She is polite and very resourceful when we have needed the help."
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Kristin Morris

March 11, 2024

5  out of  5 rating by Kristin Morris
"Always love working with this group. They've been taking care of me for years and are always quick to respond and find my best rates!"
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Joanna Young

March 8, 2024

5  out of  5 rating by Joanna Young
"Cati from State Farm was super helpful in helping me get renter’s insurance situated for my upcoming move. She was incredibly professional and informative. I love having insurance with State Farm because of the thorough service from their customer service reps/agents."