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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dex Quinn

September 22, 2023

5  out of  5 rating by Dex Quinn
"Hey Y'all, I've been with State Farm Insurance agency for a long time. But for the last 10 years or so, I've been with the Todd Durflinger's group. Now, I can't say exactly when I met Caitlin Griffin who works for Todd, but I can say this. Caitlin is one of the best in her field of expertise. Every time I call State Farm and she answer the phone, she makes me feel like she personally knows me, she makes me feel like family! It's not everyday that you find good customer service like that anymore. So, my hat goes off to Caitlin, keep doing what you are doing, you made me smile today. Thanks!"

Allura Dennison

September 21, 2023

5  out of  5 rating by Allura Dennison
"Audrey was wonderful. I get confused sometimes. She found my account; I paid with a check,; she sent a receipt. This was accomplished within 5 minutes with little effort by me. And, most importantly, she had a sense of humor. She was just a phone call away.!!!!!!!"

John V

September 11, 2023

5  out of  5 rating by John V
"I would love to take a moment to offer a comment or two on State Farm and Cati...I have been with State Farm for 45 years, and it is folks like Cati who keep me coming back year after year. Her attention to detail, the manner in which she truly listens to what I need, and then her manner in providing what is requested are all done in an exemplary manner and serve as a true standard for excellent customer service. Her joyful manner in discussing my insurance needs and her genuine concern that I have my needs met is so rare in this day and age. My sincerest Thank You to Todd for having Cati on his team! Here's to the next 45 years! Kindest regards, John Vernon"


September 7, 2023

5  out of  5 rating by Amanda
"Amanda was very helpful in getting us great quotes and discounts on our auto and renters policies. She explained everything in excellent detail and was able to save us almost $800 annually compared to the policy we had previously with USAA. Wonderful customer service and very efficient! Would definitely recommend!"


August 31, 2023

5  out of  5 rating by AOP -RYAN
"Audrey was the best 😁"

Stephen Becker

August 29, 2023

5  out of  5 rating by Stephen Becker
"I have been with State Farm for a couple of years now and have nothing but a great experience. Recently I need to get renters insurance and called Ashlee this morning I had the documents in my email a couple of hours later. She was great! The process was painless. So thanks Ashlee."

Steve Williams

August 25, 2023

5  out of  5 rating by Steve Williams
"Ashley was very helpful in setting up my home and auto policy."

To Do

August 24, 2023

5  out of  5 rating by To Do
"This insurance place is very responsive and helpful. I've been using State Farm (Todd Durfinger agent) for many years now. Just recently I needed to change my insurance as soon as possible because of a car purchase and intake took the time to escalate my request. Audrey took care of everything and reached out to me that same day to let me know everything was taken care of. She is very friendly, helpful, responsive, and has a great sense of humor!"

David Steiner

August 23, 2023

5  out of  5 rating by David Steiner
"Provided me with a great policy for the situation, made the process very easy and it was a much better price than quotes from 3 other competitors. Thank you!"

Melissa Hicks

August 22, 2023

5  out of  5 rating by Melissa Hicks
"Audrey has always been amazingly helpful every time I call to ask a question or make a change. She was very helpful and willing to do whatever I needed done. Thank you for being so sweet, kind, and amazing at customer service."

kalyan angajala

August 21, 2023

5  out of  5 rating by kalyan angajala
"I have been with this Agent for few months now and they are wonderful with great customer service. Audrey has been a pleasure to work with. She is very responsive and prompt to resolve any issues/questions. Definitely 5 star for the experience."

John Savedra

August 16, 2023

5  out of  5 rating by John Savedra
"Cati, is the best agent I have ever dealt with. She is very helpful, answers every question in detail and makes things a lot easier to understand stand. I appreciate you Cati!!!! Thank you"

Jessica Munoz

August 14, 2023

5  out of  5 rating by Jessica Munoz
"Jennifer Navarro Is the best she help me with my apartment and auto insurance very quick and easy process also the best price in the market Thanks Jenny"

Terrell Sneed

August 12, 2023

5  out of  5 rating by Terrell Sneed
"I always have a pleasant experience when I phone in with questions or concerns. I usually deal with Cati and I get knowledgeable and very helpful attention EVERY TIME! Cati is always professional and genuinely concerned and I appreciate the time she spends answering my questions! I’ve been with State Farm for some 40+ years now and I plan on staying. Thank You Cati! ⭐️⭐️⭐️⭐️⭐️"

Tigi W

August 12, 2023

5  out of  5 rating by Tigi W
"I had a great experience with State farm insurance while inquiring about the quotes. Especially, with the sales associate Cati who gave me a proper guidance and patiently helped me narrow down the insurance benefits. she answer my call and email 10/10 for customer service Good job Cati keep it up your good work"

Katrina Davis

August 8, 2023

5  out of  5 rating by Katrina Davis
"Caitlin was great with assisting my needs. Very friendly."

Bailey Beer

August 5, 2023

5  out of  5 rating by Bailey Beer
"Amanda Durflinger was amazing at asking important questions and understanding who all is in my home to make sure I got the best coverage! She also recommended an add on that will save me later with renting(water drip)! She’s the best!"

Nikita Pai

July 31, 2023

5  out of  5 rating by Nikita Pai
"I had a great experience with State farm insurance while inquiring about the quotes. Especially, with the sales associate Jennifer who gave me a proper guidance and patiently helped me narrow down the insurance benefits. 10/10 for customer service"

Lisa Murana

July 21, 2023

5  out of  5 rating by Lisa Murana
"I really enjoyed all the assistance that Cati was able to assist me with this morning. Thank you for having such wonderful employees."

Thomas Hessel

July 18, 2023

5  out of  5 rating by Thomas Hessel
"Audrey has been a huge help. She has worked hard to get me the best rates for all my different policies. She’s always polite and takes her time trying to help me."

Shalondra Shanks

July 17, 2023

5  out of  5 rating by Shalondra Shanks
"Cati, was awesome, and very knowledgeable she helped me out with everything I asked for, she called back whenever she said she would, and made sure I was taken care of. I definitely recommend family and friends to this agency."

Jo-An Adversario

July 14, 2023

5  out of  5 rating by Jo-An Adversario
"Audrey was AMAZING! She was extremely helpful and patient as she explained the details of our updated policy. She answered all my questions and was very thorough!"

Rebecca Magallan

July 13, 2023

5  out of  5 rating by Rebecca Magallan
"This is my first time using State farm & thought they may be overpriced since they're such a big company. But on the contrary Ashley who's my agent was the best priced & the most efficient. She kept in contact with me throughout the two weeks until I got paid so I could pay for my renters insurance on the spot. She made it super easy, fast,&affordable. I'm glad I choose State Farm. Thank you Ashlee ❤️"

Johnny Fipps

July 13, 2023

5  out of  5 rating by Johnny Fipps
"Cati was very helpful and pleasure to talk with."

Kylee Henschel

July 12, 2023

5  out of  5 rating by Kylee Henschel
"Jennifer Navarro was the most helpful person ever! I had no idea what I was doing and she quickly and efficiently got me an insurance plan. She was also just a lovely person to talk to."