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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JOOYEUB KIM

January 15, 2025

5  out of  5
rating by JOOYEUB KIM
"Summer and Bonnie are awesome!!!"
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Abeer Muntaseem Ahmed

January 14, 2025

5  out of  5
rating by Abeer Muntaseem Ahmed
"Durflinger insurance is amazing. They are professional and highly responsive. Amanda Durflinger was very polite, helpful and sweet. Highly recommended."
We responded:
"Thank you, Abeer, for your wonderful review! I'm delighted to know that you found our service professional and responsive. Amanda's politeness and helpfulness truly shine through, and we're grateful to have her on our team. If you need any assistance in the future, feel free to reach out to our office. Your recommendation means a lot to us!"
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John F. Iverson

January 13, 2025

5  out of  5
rating by John F. Iverson
"Talked with Bonnie. She was a great help. First cancelling my old policy; sold car, then created policy for my newest car."
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Bonnie was able to assist you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Arnold Wells

January 9, 2025

5  out of  5
rating by Arnold Wells
"Audrey was very helpful and made sure that I received excellent customer service. Thank you."
We responded:
"Thank you, Arnold, for sharing your experience! I'm happy to know that Audrey provided you with excellent service. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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SHANEL NUMBER 5

January 9, 2025

5  out of  5
rating by SHANEL NUMBER 5
"Jarred was awesome! Professional, friendly, and informative. I feel confident in my coverage and know I found the best rate. Highly recommend!"
We responded:
"Thank you, Shanel, for your fantastic review! I'm glad to hear that Jarred provided you with professional, friendly, and informative service. It's wonderful to know you feel confident in your coverage and found the best rate. We appreciate your recommendation and are here for any future needs or questions you may have!"
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Melody Wood

January 9, 2025

5  out of  5
rating by Melody Wood
"We have been with State Farm/Todd Durfinger a long time..they have always given us great service"
We responded:
"Thank you, Melody, for your wonderful feedback! We're happy to know you've been satisfied with our service over the years. Our team is dedicated to providing the best support for all your insurance needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Maegen Bunch

January 9, 2025

5  out of  5
rating by Maegen Bunch
"Ask for Jennifer! She did an amazing job explaining my quote and coverage needs. She was so patient and very personable"
We responded:
"Thank you, Maegen, for your wonderful feedback! I'm glad to hear that Jennifer was able to assist you so effectively with your quote and coverage needs. Her patience and personable approach truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Patti Noel

January 8, 2025

5  out of  5
rating by Patti Noel
"I just want to give a shout out to Audrey. She provided excellent customer service. I appreciate Audrey."
We responded:
"Thank you, Patti! I'm so happy to hear about the excellent service Audrey provided. We truly appreciate your recognition of her efforts. If you ever need assistance or have questions, feel free to reach out to our office."
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kingsley michael

January 8, 2025

5  out of  5
rating by kingsley michael
"Jennifer Navarro was awesome. She is quite helpful."
We responded:
"Thank you, Kingsley, for your wonderful review! I'm glad to hear that Jennifer was able to assist you effectively. Our team is dedicated to providing helpful service, and it's great to know she made a positive impact."
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Karen Burris

January 6, 2025

5  out of  5
rating by Karen Burris
"I just finished finalizing new quotes for home owners and auto insurance. I was directed to Amanda to help me. I have to say she was a delight to talk to. She was very knowledgeable and adjusted in areas that were needed for my areas of concern. I hope she is a valued employee, as she was very helpful. I agreed with her quotes and sighed with the Durflinger State Farm agency. Thank you Amanda for a pleasant experience. Karen B."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm glad Amanda was able to assist you effectively and make the process enjoyable. Her knowledge and ability to address your concerns are truly appreciated, and we're lucky to have her with us. If you need any more help or have questions, don't hesitate to reach out to our office."
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Ray Zeigler

January 3, 2025

5  out of  5
rating by Ray Zeigler
"Great customer service and professionalism. Mrs. Audrey was very helpful and thorough with explaining my questions."
We responded:
"Thank you, Ray! I'm happy to know you appreciated the customer service and professionalism. Audrey's dedication to providing thorough explanations is truly valued. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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David Velazquez

January 3, 2025

5  out of  5
rating by David Velazquez
"Thank you Audrey for your assistance over the phone today, you were very informative and quick to response to my question. I appreciate the depth of knowledge you possess as an insurance agent and you were able to address all my concerns. Many Thanks."
We responded:
"Thank you, David, for sharing your positive experience! I'm happy to hear that Audrey was able to assist you effectively and provide the information you needed. Her dedication to addressing your concerns is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime. Many thanks for your kind words!"
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Dana Malone

January 2, 2025

5  out of  5
rating by Dana Malone
"Audrey is always very helpful! Highly recommend her and State Farm."
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Brittany Parker

December 31, 2024

5  out of  5
rating by Brittany Parker
"Audrey was very knowledgeable and helpful with adding more insurance to my policy! Thankful for her help"
We responded:
"Thank you, Brittany, for sharing your experience! I'm happy to hear that Audrey was able to assist you with adding more insurance to your policy. Her knowledge and helpfulness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Lisa Reyes

December 23, 2024

5  out of  5
rating by Lisa Reyes
"Audrey helped me get my new car added and my old car removed. Super fast and painless."
We responded:
"I'm happy to hear that Audrey was able to assist you with updating your insurance so efficiently, Lisa. It's great to know the process was quick and easy for you. If you have any more questions or need further assistance, feel free to reach out to our office. Thank you for your feedback!"
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Arbany Young-Rogers

December 23, 2024

5  out of  5
rating by Arbany Young-Rogers
"Audrey is So Sweet,Helpful she breaks down Every Single detail about your Policy.I absolutely Love the way that she takes out the time to listen and help in any way possible she’s the best!☺️"
We responded:
"Thank you, Arbany, for sharing your positive experience with Audrey! I'm glad to hear how helpful and attentive she has been in explaining every detail of your policy. It's wonderful to know that she takes the time to listen and assist you in every way possible. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Mary Somers

December 21, 2024

5  out of  5
rating by Mary Somers
"State Farm Customer 30+ years. Loyal because of caring customer service from our local agent One call to Audrey at Todd Durflinger’s office this week took care of my list of questions in seconds. In these days where everything is on line it’s nice to talk to a friendly and knowledgeable human. Thanks Todd and Thanks Audrey, We feel safe knowing you’ve got us covered!"
We responded:
"Thank you, Mary, for your kind words and loyalty to State Farm for the last 30 years! I'm glad Audrey provided you with friendly and knowledgeable service for your new car insurance needs. We're here to keep you covered and safe! Feel free to reach out for any future assistance. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Kristi Curiel

December 20, 2024

5  out of  5
rating by Kristi Curiel
"Audrey has helped me numerous times recently as I needed to make changes to my policies. She is always helpful, knowledgeable and very courteous in the process!"
We responded:
"Thank you, Kristi, for sharing your experience! I'm glad to hear that Audrey has been helpful, knowledgeable, and courteous while assisting you with your policy changes. We truly appreciate your feedback and are here to help with any future needs or questions you may have."
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Danielle Davis

December 20, 2024

5  out of  5
rating by Danielle Davis
"Jarred was very helpful and informative"
We responded:
"Thank you, Danielle, for sharing your experience! I'm glad to hear that Jarred was helpful and informative. We appreciate your feedback and are here to assist with any future needs or questions you may have. Feel free to reach out anytime!"
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Barry Marks

December 18, 2024

5  out of  5
rating by Barry Marks
"Audrey was fantastic. I felt like I was talking to a real person, not a computer, or a person limited to scripts. She clearly understands the insurance business and was helpful with advice that I appreciated. Top marks!"
We responded:
"Thank you, Barry! I'm glad to hear that Audrey provided such a genuine and helpful experience. Her understanding of the insurance business truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Gene Moreno

December 18, 2024

5  out of  5
rating by Gene Moreno
"I’ve been a customer with State Farm for a good while now. I have spoken to Audrey on a few occasions and have found her to be very polite, knowledgeable and eager to answer all questions that I ask of her. You were a huge help Audrey, Thanks"
We responded:
"Gene, thank you for your kind words and for being a loyal customer! I'm glad to hear that Audrey has been helpful, polite, and knowledgeable during your interactions. We appreciate your trust in our office and are always here to assist with any questions you may have. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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David Long

December 17, 2024

5  out of  5
rating by David Long
"JARRED was very helpful and saved me a lot of money switching from another insurer. Thank you Jarred!!"
We responded:
"Hi David, I'm glad to hear that Jarred was able to assist you and help save money on your insurance! We appreciate your feedback and are always here to help with any future needs or questions. Thank you for choosing us!"
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Carrie F.

December 12, 2024

5  out of  5
rating by Carrie F.
"Erica W. was very polite and helpful!"
We responded:
"Thank you, Carrie, for your kind words! I'm happy to know that Erica was able to assist you so well. We appreciate your feedback and are here for any future needs you might have."
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Nathaniel Hoeft

December 11, 2024

5  out of  5
rating by Nathaniel Hoeft
"Very nice and was extremely helpful."
We responded:
"Thank you, Nathaniel! I'm glad you found the service helpful. We're always here to assist with anything you need. Looking forward to helping you again!"
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Plumb Quick

December 11, 2024

5  out of  5
rating by Plumb Quick
"I’ve had a great experience working with this State Farm group. Audrey has been a great help answering questions about Gap coverage and getting some new vehicles added to the policy…made it super easy for me and that is greatly appreciated."
We responded:
"Thank you, Jason! I'm really glad to hear that you had a positive experience with our team. Audrey is indeed fantastic at making things easy and clear. We're grateful for your feedback and are here to help with any future questions or needs. Feel free to reach out anytime!"