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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Benoit

John Benoit

December 18, 2025

5  out of  5
rating by John Benoit
"Amanda was extremely helpful and courteous. Excellent price. Easy app access. Painless!!!"
We responded:
"Thank you, John! I'm happy to hear that Amanda provided such helpful and courteous service. It's great to know you found our pricing excellent and the app easy to use. We’re here if you need anything else!"
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ruggabear

December 17, 2025

5  out of  5
rating by ruggabear
"Kyle was thoughtful, kind and very helpful with my auto insurance quote today. He got me the coverage that I needed and gave me peace of mind."
We responded:
"Thank you! I'm happy to hear that Kyle provided you with the assistance you needed for your insurance quote. It's great to know you feel at ease with your coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Roberto Perez

December 12, 2025

5  out of  5
rating by Roberto Perez
"Excelente atención por parte de Jennifer. Siempre muy amable y dispuesta ayudar. Excellent attention from Jennifer. She is very helpful and king. Thanks"
We responded:
"¡Gracias, Roberto! Me alegra saber que Jennifer te brindó una atención tan amable y servicial. Nos enorgullece contar con un equipo dedicado a ayudar a nuestros clientes. Si necesitas algo más, estamos aquí para ayudarte."
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Andrew King Jr.

December 12, 2025

5  out of  5
rating by Andrew King Jr.
"Amanda has been extremely helpful and patient with my wife and myself in swapping our homeowners and auto insurance from Allstate to State Farm. Thanks a million!"
We responded:
"Thank you, Andrew! I'm happy to hear that Amanda was able to assist you and your wife with the transition to State Farm. We appreciate your trust and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Muryle Wise

December 12, 2025

5  out of  5
rating by Muryle Wise
"Kyle Robert’s was very helpful and responded quickly"
We responded:
"Thank you, Muryle! I'm happy to hear that Kyle's assistance was helpful and prompt. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Khaila Gilliam

December 10, 2025

5  out of  5
rating by Khaila Gilliam
"I truly appreciate Jennifer! She’s checked in with me for the last two years, always keeping me updated on pricing and options. This year she was able to get me a better rate than what I was paying, so I finally switched — and I’m so glad I did! She made everything quick, simple, and was so kind throughout the whole process. Highly recommend her!"
We responded:
"Thank you for your wonderful feedback, Khaila! I'm happy to hear that Jennifer has been so helpful and attentive over the years. It's great to know she could assist you in finding a better rate and make the process smooth and pleasant. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Hamza Raza

December 10, 2025

5  out of  5
rating by Hamza Raza
"Has been a very seamless experience especially with working with Amanda. She has been great, receptive to calls, and very helpful in any documentation I have needed. Good renters insurance rate as well."
We responded:
"Thank you for your review, Hamza! I'm happy to hear that Amanda has been so helpful and that you've had a seamless experience with us. It's great to know you're satisfied with your insurance rate. If you need anything else, feel free to reach out!"
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Sukanta Roy

December 10, 2025

5  out of  5
rating by Sukanta Roy
"Amanda was pretty adaptive to my requirements and she explained the coverages so that I can understand it. Thanks."
We responded:
"Thank you, Sukanta! I'm happy to hear that Amanda was able to adapt to your needs and clarify the coverages for you. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Greg Bailey

December 9, 2025

5  out of  5
rating by Greg Bailey
"My transition from Farmer's to State Farm was, pleasant and very easy, my representative Amanda Durflinger made my switch over a great experience."
We responded:
"Thank you, Greg! I'm happy to hear that Amanda made your transition to State Farm smooth and enjoyable. We appreciate your trust in us and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Salvattore Corleone

December 5, 2025

5  out of  5
rating by Salvattore Corleone
"She was eager to help, corteus, professional. Answer all of my questions. Thank you"
We responded:
"Thank you, Salvattore, for your wonderful feedback! I'm glad to hear that you had a positive experience with our team. We're always here to assist with any questions or needs you may have. Thanks for choosing us!"
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Danielle Dugger

December 3, 2025

5  out of  5
rating by Danielle Dugger
"Audrey was great and super fast at updating my policy!"
We responded:
"Hey Danielle! Thanks for sharing this, and I’m glad Audrey was able to get your policy updates handled so quickly. We appreciate you taking a moment to let us know how things went and we’re thankful you’re here with us."
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Lorin Banja

December 1, 2025

5  out of  5
rating by Lorin Banja
"Kyle was very professional, great communication and customer service. He listened to my request and provided a great service. Highly recommend him for your insurance needs, upfront pricing and information. Thank you."
We responded:
"Thank you, Lorin! I'm happy to hear that Kyle provided you with excellent service and clear communication. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Livya Mitchell

November 24, 2025

5  out of  5
rating by Livya Mitchell
"I am thankful for the Best State Farm Team!!!!!!!! Audrey is one of the most compassionate people you will ever work with. The team always takes my calls and helps me when I have a concern. Friendly answers. Quick solutions"
We responded:
"Thank you, Livya, for your wonderful feedback! I'm so happy to hear that Audrey and the team were able to support you during such a difficult time. Your kind words mean a lot to us, and we're grateful for your appreciation of our service. If there's anything else we can do for you, just let us know!"
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Angela Triola

November 21, 2025

5  out of  5
rating by Angela Triola
"I spoke with Audrey today. Since the accounts are changing I have been having issues with the payments for both house and car. It seems all the payments have been put under the car and none on the house. So I have been very confused. Audrey explained it very well for me and was very pleasant to speak with today."
We responded:
"Thank you for your feedback, Angela! I'm glad to hear that Audrey was able to clarify the payment situation for you and that you found her pleasant to speak with. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Ron Rollick

November 20, 2025

5  out of  5
rating by Ron Rollick
"Very polite, cooperative and provided all information requested."
We responded:
"Thank you, Ron! I'm happy you found our team polite and cooperative. Providing all the information you need is important to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Greg Rosales

November 18, 2025

5  out of  5
rating by Greg Rosales
"Audrey, was quick to answer my questions and provide me the necessary information."
We responded:
"Thank you, Greg! I'm happy to hear that Audrey was able to assist you promptly and provide the information you needed. Our team is dedicated to offering excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mike Parker

November 13, 2025

5  out of  5
rating by Mike Parker
"Thank you the Durflinger agency for taking care of our auto, renters and life insurance needs."
We responded:
"Mike, thank you for your kind words! I'm happy to know that we could assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Linda Larsen

November 12, 2025

5  out of  5
rating by Linda Larsen
"Within the hour , I have gotten a response and email from Audrey. So professional. Thank you Audrey!"
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Tiffany Butler

November 12, 2025

5  out of  5
rating by Tiffany Butler
"Was able to assure my payment date had changed."
We responded:
"Thank you, Tiffany! I'm glad we could assist with updating your payment date. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Anna-Lena Wakefield

November 11, 2025

5  out of  5
rating by Anna-Lena Wakefield
"It was a pleasure working with Kyle to create a new, more affordable policy for me! I am saving over $50 a month right off the bat just from making the switch to State Farm. Kyle made it easy, fast, and stress-free. Thank you!!"
We responded:
"Thank you, Anna-Lena! I'm happy to hear that Kyle was able to assist you in creating a more affordable policy and that the process was smooth and stress-free. Saving over $50 a month is fantastic! If you have any questions or need further assistance, feel free to reach out."
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Shirley Colston

November 10, 2025

5  out of  5
rating by Shirley Colston
"Audrey answered my questions to my satisfaction. She was very professional."
We responded:
"Thank you for your review, Shirley! I'm happy to hear that Audrey was able to assist you professionally and answer your questions. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Marisol Hernandez

October 31, 2025

4  out of  5
rating by Marisol Hernandez
"Its a pleasure to call to my agent office they have a good costumer service."
We responded:
"Marisol, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Claudia López

Claudia López

October 27, 2025

5  out of  5
rating by Claudia López
"Gracias a Verónica por su ayuda rápida y amable, me resolvió en minutos de una manera clara y sencilla, contestando mis preguntas. Me da gusto me pueda ayudar en mi idioma muchas gracias."
We responded:
"¡Gracias, Claudia! Me alegra saber que Verónica pudo asistirte de manera rápida y clara. Nos complace ofrecerte ayuda en tu idioma. Si necesitas algo más, aquí estamos para ayudarte. ¡Gracias por elegirnos!"
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Adrian Ortega

October 24, 2025

5  out of  5
rating by Adrian Ortega
"Great customer service! And very good prices too!!"
We responded:
"Thank you, Adrian! I'm happy you appreciated our customer service and found our prices to be competitive. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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LJ R

October 22, 2025

5  out of  5
rating by LJ R
"I am new to the agency and Audrey was so helpful and pleasant with my questions. I think I made a good choice in changing companies. Lauri Russell"
We responded:
"Thank you! I'm happy to hear that Audrey was helpful and pleasant with your questions. We're glad you chose us and look forward to assisting you with your insurance needs. Let us know if there's anything else we can do for you!"