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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrian Ortega

Adrian Ortega

October 24, 2025

5  out of  5
rating by Adrian Ortega
"Great customer service! And very good prices too!!"
We responded:
"Thank you, Adrian! I'm happy you appreciated our customer service and found our prices to be competitive. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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LJ R

October 22, 2025

5  out of  5
rating by LJ R
"I am new to the agency and Audrey was so helpful and pleasant with my questions. I think I made a good choice in changing companies. Lauri Russell"
We responded:
"Thank you! I'm happy to hear that Audrey was helpful and pleasant with your questions. We're glad you chose us and look forward to assisting you with your insurance needs. Let us know if there's anything else we can do for you!"
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Jaime Idunate

October 21, 2025

5  out of  5
rating by Jaime Idunate
"Audrey was great helping me with my insurance needs! She was pleasant and extremely courteous’"
We responded:
"Thank you, Jaime! I'm happy to hear that Audrey provided you with such courteous and pleasant service for your insurance needs. Our team is dedicated to offering the best experience possible. Let us know if there's anything else we can assist you with!"
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Emanuel Benitez

October 15, 2025

5  out of  5
rating by Emanuel Benitez
"Solamente agradecerle tanto a Verónica y Jennifer, por el servicio ofrecido y por haberme resuelto los problemas con el pago y el ingreso a la app"
We responded:
"¡Gracias, Emanuel! Me alegra saber que Verónica y Jennifer pudieron ayudarte con el pago y el acceso a la app. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Luis Perez

October 14, 2025

5  out of  5
rating by Luis Perez
"Muy buena atención ,excelente trato y en especial les recomiendo a la señorita Jennifer Navarro, muy amable y muy profesional en su trabajo .."
We responded:
"¡Gracias, Luis! Me alegra saber que recibiste una atención excelente y un trato amable. Jennifer es un gran activo para nuestro equipo, y estamos contentos de que su profesionalismo haya marcado la diferencia. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Toi Goffney

October 1, 2025

5  out of  5
rating by Toi Goffney
"I spoke with Kyle Roberts today and customer service was amazing! We got straight to business with the best deals at an efficient pace! Highly recommend this company. Thank you Mr.Kyle!"
We responded:
"Thank you, Toi! I'm happy to hear that Kyle provided you with such excellent service and efficient assistance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Joanna Been

October 1, 2025

5  out of  5
rating by Joanna Been
"Car Insurance is just a necessary commodity we all have to deal with. Nothing exciting about it for sure. However, you want all your bases covered & no surprises when it comes time to need that coverage. Kyle ensures all the contingencies are covered. His professionalism & knowledge provided us that type coverage. Also appreciate how he keeps us up-to-date on any changes needed."
We responded:
"Thank you, Joanna! I'm happy to know that Kyle's professionalism and knowledge have given you the coverage you need. It's great to hear that he keeps you informed about any necessary changes. If you have any questions or need further assistance, feel free to reach out anytime!"
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ronnie porfirio

September 30, 2025

5  out of  5
rating by ronnie porfirio
"I dealt with Audrey on the phone and she was very helpful and a pleasure to talk to."
We responded:
"Thank you for the five-stars, Ronnie! We greatly appreciate your business!"
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Kathy

September 30, 2025

5  out of  5
rating by Kathy
"I would recommend State farm to anybody they've always been a very kind easily to understand Ms Veronica is very wonderful works with me in any way they can just all around good people I'd recommend them to anyone. Mr. Durflinger and Miss Veronica at state farm"
We responded:
"Thank you, Kathy! I'm happy to hear that you had such a positive experience with our team, especially with Veronica. We appreciate your recommendation and are grateful for your support. If you ever need anything else, feel free to reach out!"
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Ed Cintron

September 30, 2025

5  out of  5
rating by Ed Cintron
"I have nothing bad to say about this agency Audrey has always taken care of my needs with my cars and my home thank you very much for always being on top of things on point with my policies"
We responded:
"Ed, thank you for your kind words! I'm happy to know that Audrey has consistently met your needs with your car and home policies. We appreciate your trust and are always here to assist you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Christine Benson

September 19, 2025

5  out of  5
rating by Christine Benson
"Shopping for competitive insurance prices does not have to be difficult! I knew I was overpaying for my old policies, but didn't know what to do about it. Amanda Durflinger at State Farm was so incredibly knowledgeable and helpful in explaining the process and making it very easy for me. I was able to get a bundled policy for my home and Auto insurance at much more reasonable price than I've been paying. Amanda was responsive and flexible in scheduling informational calls, and best of all, she helped me pick the right policies for my family without being pushy or making me feel rushed into anything I didn't understand. I would absolutely recommend Amanda at State Farm to anyone looking to make a switch or buy a new policy."
We responded:
"Thank you, Christine, for sharing your experience! I'm happy to hear that Amanda was able to assist you in finding the right policies at a better price. It's great to know she made the process smooth and informative for you. We appreciate your recommendation and are here if you need anything else. Let us know if there's anything more we can do for you!"
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SHANEL NUMBER 5

September 19, 2025

5  out of  5
rating by SHANEL NUMBER 5
"Audrey and Veronica were awesome! Professional, friendly, and informative. They went above and beyond to assist me. Highly recommend!"
We responded:
"Thank you, Shanel, for your fantastic review! I'm glad to hear that Jarred provided you with professional, friendly, and informative service. It's wonderful to know you feel confident in your coverage and found the best rate. We appreciate your recommendation and are here for any future needs or questions you may have!"
Profile photo of Jacob Hernandez

Jacob Hernandez

September 17, 2025

5  out of  5
rating by Jacob Hernandez
"Man, I wouldn’t know where I’d be to find good auto insurance if it wasn’t for Kyle Robert’s. Great guy had all the answers to all my problems and made me feel like we met before. Treated me more than just a customer and did all he could to find me a way better rate then Farmers. If you need anything or have any questions about insurance he’s your guy."
We responded:
"Jacob, thank you for your fantastic review! I'm happy to hear that Kyle provided such a helpful and personable experience. It's great to know he was able to assist you in finding a better rate. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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George Cadovich

September 11, 2025

5  out of  5
rating by George Cadovich
"When I called Audrey answered and from the start she was very helpful, nice and very pleasant to talk too! Next time I call back I’d ask for her!"
We responded:
"Thank you for your review, George! I'm glad to hear that Audrey made your experience a positive one. We appreciate your kind words and look forward to assisting you again. Let us know if there's anything else we can do for you!"
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MaryAnn Ricketson

September 9, 2025

5  out of  5
rating by MaryAnn Ricketson
"Audrey quickly and efficiently looked up information I needed and gave me all the steps & details."
We responded:
"Thank you, MaryAnn! I'm happy to hear that Audrey was able to assist you efficiently and provide all the necessary details. Our team is dedicated to offering excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Christine Houston

Christine Houston

September 9, 2025

5  out of  5
rating by Christine Houston
"Easy sign up. Greta price for car insurance for my 2012 and 2003 and great life insurance price but I'm curious to know how the payout would be when/if something happens in an accident or to me, but the agents working under Todd have been helpful. There was a glitch in the app payments but the 2nd lady Audrey I talked to today was helpful and got it resolved unlike the first lady I talked to. I recommend."
We responded:
"Thank you, Christine, for sharing your experience! I'm glad to know you found our sign-up process easy and our prices competitive. It's great to hear that Audrey was able to assist you with the app issue. If you have any questions about the life insurance payout or anything else, feel free to reach out. We're here to help!"
Profile photo of Art Alderete

Art Alderete

September 5, 2025

5  out of  5
rating by Art Alderete
"My conversation with Audrey was very professional, thanked her for her patience"
We responded:
"Art, thank you for your feedback! I'm happy to hear that Audrey provided you with a professional experience. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Erik Bruce

Erik Bruce

September 3, 2025

5  out of  5
rating by Erik Bruce
"I had the pleasure of working with Audrey Storino today. She has helped to navigate several situations over the past 6 months. Her latest mission was getting my car insurance transferred from my old truck to my new truck. I sent her a pic of the VIN last week. I bought the truck on Saturday and was supposed to call her Tuesday and let her know if the deal was complete. I forgot and she followed up with me today to verify the transaction. AND, then she sent me the email with temporary cards so that I can drive with proof of insurance. I’m very grateful to Audrey for fixing my issue and also circling back around to double check."
We responded:
"Thank you, Erik! I'm happy to hear that Audrey provided such excellent support and ensured your insurance transition was smooth. Her dedication to following up and making sure everything was in order truly reflects our commitment to outstanding service. If you need anything else, feel free to reach out!"
Profile photo of Luis Ramos

Luis Ramos

September 3, 2025

5  out of  5
rating by Luis Ramos
"Excelente atención de la señorita VERÓNICA muy atenta Excellent attention from Miss VERONICA"
We responded:
"¡Gracias por tu excelente reseña, Luis! En nuestra oficina, nos esforzamos por brindar una atención excepcional a todos nuestros clientes. Nos alegra saber que recibiste una atención excelente de la señorita Jennifer. Estamos aquí para ayudarte con cualquier necesidad futura que tengas. Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
Profile photo of Emilia Nunes

Emilia Nunes

September 1, 2025

5  out of  5
rating by Emilia Nunes
"Amanda was extremely helpful with walking me through the benefits of the auto and renters insurance and also got my insurance down by $150 per month. She was very helpful, professional, and patient with me."
We responded:
"Thank you for your review, Emilia! I'm glad Amanda could assist with your insurance needs and reduce your costs. We appreciate your comments on her professionalism and patience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lillie Reed

August 22, 2025

5  out of  5
rating by Lillie Reed
"Amanda Durflinger was an amazing help she did everything in her power to get me the absolute best deal i could get ahold of amanda to help out with all your insurance needs!"
We responded:
"Thank you for your review, Lillie! I'm happy to hear that Amanda was able to assist you so effectively and secure a great deal. Our team is dedicated to providing excellent service for all your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Chaitanya Kulkarni

Chaitanya Kulkarni

August 20, 2025

5  out of  5
rating by Chaitanya Kulkarni
"Had a great experience with Amanda who was very prompt and helped me get my auto insurance on the same day I reached out to her. She was patient to understand my needs, suggest an appropriate policy, explain it to me transparently and quote a competitive price. I would definitely recommend State Farm and Amanda for your insurance needs!"
We responded:
"Thank you, Chaitanya! I'm happy to hear about your positive experience with Amanda. It's wonderful that she was able to assist you promptly and provide a policy that fits your needs. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Timothy Kemp

August 16, 2025

5  out of  5
rating by Timothy Kemp
"Audrey was a great help"
We responded:
"Thank you, Timothy! I'm happy to hear that Audrey was able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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George Kelly

August 9, 2025

5  out of  5
rating by George Kelly
"Audrey did a great job of follow up and was very quick and precise. Appreciate her for that... Respectfully, George Kelly"
We responded:
"George, thank you for taking the time to leave us a review! Amanda is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years."
Profile photo of Silvia Guzman

Silvia Guzman

August 9, 2025

5  out of  5
rating by Silvia Guzman
"Audrey helped me out with updating information I need urgently and called to make sure everything was correct. Super helpful ☺️"
We responded:
"Thank you for your feedback, Silvia! I'm happy to hear that Audrey was able to assist you promptly and ensure everything was accurate. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"