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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lil Dae

Lil Dae

November 6, 2024

5  out of  5
rating by Lil Dae
"Audrey was amazing"
We responded:
"Audrey is indeed fantastic! I'm glad you had such a positive experience with her. If you need any further assistance, we're here to help. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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LeighAnne Coleman (Personal)

November 6, 2024

5  out of  5
rating by LeighAnne Coleman (Personal)
"Thank you Jarred for your expertise and guidance through an awful experience with my previous insurer. I especially appreciated your transparency and willingness to go the extra mile in allowing me to ask questions and talk through my switch to State Farm. I came out of this feeling more educated and confident in my switch. I hope someone gives this guy a raise :)"
We responded:
"LeighAnne, thank you for sharing your experience! I'm glad Jarred could assist you through such a tough situation with your previous insurer. His transparency and dedication to answering your questions are qualities we truly value. It's wonderful to hear that you feel more educated and confident with your switch to State Farm. We appreciate your kind words and will continue to strive for excellence. If you need any further assistance, don't hesitate to reach out! - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Lu G

November 2, 2024

5  out of  5
rating by Lu G
"My experience with Audrey was awesome! Audrey was very knowledgeable and informative. If google had a 10 star rating, I would give a 💪 10*!"
We responded:
"Lu, I'm overjoyed to hear about your experience with Audrey! Her knowledge and informative assistance truly make a difference. We're ecstatic to have provided you with a 10-star service! If you need anything else, our office is here for you. Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Alex Perales

October 31, 2024

5  out of  5
rating by Alex Perales
"Veronica Torres was very helpful informative!!!"
We responded:
"Alex, thank you for your wonderful review! I'm glad to hear that Veronica was able to provide such helpful and informative service. We truly appreciate your feedback and look forward to assisting you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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martin rascon

October 31, 2024

5  out of  5
rating by martin rascon
"Veronica was Super nice and very helpful"
We responded:
"Thanks, Martin! I'm glad to hear Veronica was able to assist you and that you found her help valuable. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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juanmiguel guevara

October 30, 2024

5  out of  5
rating by juanmiguel guevara
"The best Insurance company with the best personal and excellent service. I have State Farm by 30 years thanks for everything"
We responded:
"We thank you for leaving a 5 star review for our team! The most important thing to us is to ensure that we are taking care of our customers to the best of our ability, so it is nice to see that we have delivered! If you need anything additional, please feel free to reach out! We are here for you! - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Diana L

October 30, 2024

5  out of  5
rating by Diana L
"Amanda Durflinger did an excellent job of providing the requested information and assessing various options tailored to my needs. She provided clear expectations and offered to follow up to help me set up automated payments and discus a potential bundle of other services in the future. The personalized service and potential for bundling up other services in the future is what made me choose this provider over other options. What stood out most was her professionalism, attention to detail, and kind and amicable tone throughout the process. Thanks, Amanda for the great service."
We responded:
"Thank you, Diana, for sharing your positive experience! I'm glad Amanda could provide the detailed information and personalized service you were looking for. Her professionalism and attention to detail are truly commendable, and it's wonderful to know that her approach made a difference for you. If you have any other questions don't hesitate to give us a call! - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Reggie Reg

October 29, 2024

5  out of  5
rating by Reggie Reg
"Amanda's service is not only excellent but also efficient!"
We responded:
"Amanda's service is not only excellent but also efficient! We're grateful for your positive feedback, Reggie. Amanda is indeed a valuable part of our team, and it's wonderful to know her efforts are appreciated. If you need any further assistance, we're here to help. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Shannon Williams

October 28, 2024

5  out of  5
rating by Shannon Williams
"I had a very pleasant experience with Veronica today. She was able to resolve my issue very promptly."
We responded:
"Shannon, thank you for taking the time to leave us a review! Audrey is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
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Hanna Malone

October 25, 2024

5  out of  5
rating by Hanna Malone
"Audrey was very helpful and communicative!"
We responded:
"Thanks for the wonderful review, Hanna! I'm glad to hear that Audrey was able to assist you effectively and keep the communication clear. We appreciate your feedback and look forward to helping you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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ana viera

October 24, 2024

5  out of  5
rating by ana viera
"Jennifer Navarro De insurance state farm excelente trabajo gracias por su atención. muy amable y por alludarme con cualquier duda que tenga sobre el seguro Dios me la bendiga siempre. 🥰. Gracias"
We responded:
"Ana, muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Jennifer te brindó una atención excelente y te ayudó con todas tus dudas sobre el seguro. ¡Nos sentimos muy afortunados de tenerla en nuestro equipo! Estamos aquí para cualquier cosa que necesites en el futuro. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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anita white

October 22, 2024

5  out of  5
rating by anita white
"I have spoken to Audrey several times. Every time I’ve talked with her, I know my issues will be taken care of. She is very nice and handles everything professionally. She is an asset to the agency."
We responded:
"Anita, thank you for your wonderful feedback! I'm glad to hear that Audrey has consistently provided you with professional and friendly service. She truly is an asset to our team. If you ever need further assistance, we're always here to help. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Darlene Washington

October 21, 2024

5  out of  5
rating by Darlene Washington
"Always takes care any issue or request quick fast and with great integrity. Always says when and it's their!!"
We responded:
"Darlene, thank you so much for your wonderful review! I'm glad to know that our team consistently meets your needs quickly and with integrity. Your satisfaction is our priority, and we're grateful for your trust. If you ever need anything else, we're here to help. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Paul Griggs

October 21, 2024

5  out of  5
rating by Paul Griggs
"I had some confusion with my different policy numbers and Veronica was able to straighten it out quickly, and was very friendly through the process."
We responded:
"Paul, thank you for your wonderful review! I'm glad Veronica could assist you with your policy numbers and make the process smooth and friendly. We appreciate your feedback and are here to help with any further needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Janeth Rodriguez Araujo

October 18, 2024

5  out of  5
rating by Janeth Rodriguez Araujo
"Really surprised in how fast this team help me days ago! I need to update my renters insurance and I cannot believed that the same day that I mail them, they help me and answer me all my inquiries. Thank you so much for all the attention! Specially to Bonnie :)"
We responded:
"Janeth, we're ecstatic that you were pleased with the speedy assistance from our team, especially Audrey! We're grateful for the opportunity to update your renters insurance and address all your inquiries promptly. Please feel free to reach out for any future insurance needs. Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Fabiola Rodriguez

October 18, 2024

5  out of  5
rating by Fabiola Rodriguez
"Veronica me dio muy excelente servicio, y muy amable. La recommendio! 😃"
We responded:
"Fabiola, muchas gracias por tus amables palabras sobre el servicio de Veronica. Estamos muy contentos de saber que tuviste una experiencia tan positiva y que te atendieron con tanta amabilidad. Agradecemos tu recomendación y estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Yesenia Hammock

October 18, 2024

5  out of  5
rating by Yesenia Hammock
"Very helpful, super nice and quick ! I always appreciate great customer service ! Thank you so much Audrey!"
We responded:
"Thank you, Yesenia! I'm glad you found our service helpful, quick, and friendly. Audrey is indeed a valuable part of our team, and it's wonderful to know she provided you with great customer service. If you ever need further assistance, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Billy Munoz

October 16, 2024

5  out of  5
rating by Billy Munoz
"Jarred was amazing! He made getting a new policy a breeze."
We responded:
"Billy, thank you for your fantastic review! I'm glad to hear that Jarred made getting a new policy so easy for you. We appreciate your feedback and look forward to assisting you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Heidi Palmer

October 16, 2024

5  out of  5
rating by Heidi Palmer
"Audrey was super helpful with my request and gave me a few options on how to handle the transaction. She was fast, efficient, and thorough with expectations! In today’s “everything automated” world, it was so helpful to have a human (and a smart one) on the other end of the line!!! Thank you 🙏!!!"
We responded:
"Heidi, thank you for your wonderful review! I'm glad Audrey could assist you so effectively and provide you with various options for your transaction. It's always our goal to offer a personal touch in an increasingly automated world. Your appreciation for Audrey's efficiency and thoroughness means a lot to us. If you need any further assistance, we're always here to help. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Peggy Gonzales

October 11, 2024

5  out of  5
rating by Peggy Gonzales
"Jarred was amazing and wonderful went out of his way to help me and my family save money and get the best coverage."
We responded:
"Peggy, thank you for your wonderful review! I'm glad Jarred could assist you and your family in saving money while securing the best coverage. His dedication to going the extra mile truly reflects our commitment to excellent service. If you need any further assistance, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Riley Tramel

October 9, 2024

5  out of  5
rating by Riley Tramel
"Jarred Roeback is the best!! Helped me save a lot of money. And quick, efficient and friendly"
We responded:
"Riley, I'm glad to hear that Jarred was able to help you save money and provide quick, efficient, and friendly service. We appreciate your feedback and are grateful to have Jarred on our team. If you need any further assistance, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Michele Siller

October 9, 2024

5  out of  5
rating by Michele Siller
"Jarred was a great help and it was quick… Thanks Jarred for your help definitely gonna recommend you to my family and friends"
We responded:
"Jarred is indeed a valuable part of our team, and I'm glad he could assist you quickly and effectively. Your recommendation to family and friends means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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Mylyn Beakley

October 9, 2024

5  out of  5
rating by Mylyn Beakley
"Jarred was a great help and was very patient with me through this process"
We responded:
"Thank you, Mylyn, for your wonderful review! I'm glad to hear that Jarred was able to assist you with patience and care throughout the process. We appreciate your feedback and are always here to help with any future needs. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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temoc GB

October 9, 2024

5  out of  5
rating by temoc GB
"Verónica excelente muchas gracias"
We responded:
"Gracias por la reseña excepcional, Temoc! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo y Veronica. Estamos felices de tenerlo como parte de la familia de State Farm! - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
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daniel cazares

October 8, 2024

5  out of  5
rating by daniel cazares
"Audrey was so helpful and kind, she made the whole process quick and easy. Thanks Audrey!"
We responded:
"Thank you, Daniel! I'm happy to hear that Audrey made the process quick and easy for you. We're grateful for your feedback and appreciate you highlighting her helpfulness and kindness. If you need any further assistance, feel free to reach out. - Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"