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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Duncan

Maria Duncan

January 13, 2026

5  out of  5
rating by Maria Duncan
"Audrey never disappoints me!! Anything I need to discuss or take care of she makes sure the matter is resolved correct and quickly! She is truly a pleasure to work with and communicate with, makes it very comfortable."
We responded:
"Thank you, Maria! I'm happy to hear that Audrey has been able to assist you so effectively. It's great to know she makes your experience comfortable and efficient. If there's anything else we can do for you, feel free to reach out!"
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Mike Soto

January 10, 2026

5  out of  5
rating by Mike Soto
"Mr. Kyle and Todd where awesome! Saved me money and informed me of more policy’s I can get!"
We responded:
"Thank you, Mike! I'm happy to hear that we were able to assist you effectively and help you save money. It's great to know they provided you with valuable information about additional policies. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Richard Dixon

January 10, 2026

5  out of  5
rating by Richard Dixon
"Had a call with Kyle Robertson about auto/home insurance this morning. He was very helpful. This may sound contradictory, but he was prompt at answering questions while also taking the time to make sure I understood everything we were talking about. Five stars on pricing and service both!"
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Mary Johnson

January 10, 2026

5  out of  5
rating by Mary Johnson
"Kyle was great to work with!! So polite and answered all my questions!!"
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Alvaro Garza

January 8, 2026

5  out of  5
rating by Alvaro Garza
"Freindly customer service and the best price."
We responded:
"Thank you, Alvaro! I'm happy to hear that you found our customer service friendly and our prices competitive. We appreciate your support and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Bryant Santiago

January 7, 2026

5  out of  5
rating by Bryant Santiago
"Spoke with Erica about my policy at StateFarm. This call was because my new card was not charged for payment. Eric was so nice and calm educating on the changes happening with my policy. Due to the changes my account changed systems. Eric recommended I wait to make my payment so it does now show as if I was making a late payment. She said she would follow up 2 days later. As she stated she did contact me about the billing and it is ready to be completed . Erica was effective it their guidance as well as their customer service, empathy, and overall professional kind demeanor. I am so glad i spoke with her I think she needs a raise if not more vacation time. I would say an extra month would be enough. 😁"
We responded:
"Thank you for your feedback, Bryant! I'm happy to hear that Erica was able to assist you with such professionalism and care. It's great to know she provided effective guidance and followed up as promised. Your suggestion about her vacation time made me smile! If you have any more questions or need further assistance, feel free to reach out."
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Richard Derflinger

January 5, 2026

5  out of  5
rating by Richard Derflinger
"Audrey is a true professional! Highly recommended."
We responded:
"Thank you, Richard! I'm happy to hear that Audrey provided you with such a professional experience. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Maria Gonzales

Maria Gonzales

January 2, 2026

5  out of  5
rating by Maria Gonzales
"Appreciate that you were able to call on New Year’s Eve.for auto insurance . It was really helpful for me and you were very attentive to my needs . Will getting back with you about a homeowners policy as well."
We responded:
"Maria, thank you for your kind words! I'm glad we could assist you with your insurance needs. We look forward to helping you with a homeowners policy whenever you're ready. Let us know if there's anything else we can do for you!"
Profile photo of Marie Aleman

Marie Aleman

December 30, 2025

5  out of  5
rating by Marie Aleman
"Audrey was so helpful in adding my teen to our policy and explaining an app that could provide a discount. She was friendly and so knowledgeable. Thank you to the Durflinger Agency for always helping our family!"
We responded:
"Marie, thank you for your wonderful feedback! I'm happy to hear that Audrey was able to assist you with adding your teen to your policy and explaining the app for discounts. Our team is dedicated to providing friendly and knowledgeable service. If you need anything else, feel free to reach out!"
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Carlos Valdez

December 29, 2025

5  out of  5
rating by Carlos Valdez
"Ms. Amanda is very knowlogeable, proactive and professional. A pleasure doing business with you and State Farm."
We responded:
"Hey, Carlos! Thank you for sharing your experience. Amanda is happy she could provide helpful guidance with your auto coverage. She appreciates your kind words and your time leaving this review."
Profile photo of Jhonatan Ponce

Jhonatan Ponce

December 29, 2025

5  out of  5
rating by Jhonatan Ponce
"Caitlin was super helpful in managing my auto insurance switch and was nice to talk to."
We responded:
"Thank you for sharing this! I'm happy to hear that Caitlin was able to assist you with your auto insurance switch and that you enjoyed the conversation. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of KYLE HOEFLING

KYLE HOEFLING

December 27, 2025

5  out of  5
rating by KYLE HOEFLING
"Audrey went out of her way to make sure I had my new insurance card emailed to me. The app still didn’t show my new insurance cards and I my old ones were expired."
We responded:
"Thank you, Kyle! I'm happy to hear that Audrey was able to assist you by emailing your new insurance card. I apologize for the inconvenience with the app not displaying the updated cards. If there's anything else we can do for you, just let us know!"
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Linet

December 22, 2025

5  out of  5
rating by Linet
"Thank you so much Ms. Audrey for your help today was really helpful and kind with us."
We responded:
"Linet, thank you for your kind words! I'm delighted to hear that Audrey was able to assist you effectively and with kindness. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Branda Terry

Branda Terry

December 22, 2025

5  out of  5
rating by Branda Terry
"Amazing job! Thanks for getting me the policies that I needed."
We responded:
"Thank you, Branda! I'm happy to know that you found the policies you needed. Our office is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Aristoteles Fuentes Valiente

Aristoteles Fuentes Valiente

December 22, 2025

5  out of  5
rating by Aristoteles Fuentes Valiente
"Es una agencia de seguro muy eficiente y sobre todo muy atentos y te explican cada detalle con claridad para que puedas obtener la mejor elección y JenniferNavarro me atendió de lo mejor. Gracias por todo"
We responded:
"¡Gracias, Aristoteles! Me alegra saber que nuestro equipo, especialmente Jennifer, te brindó un servicio tan atento y claro. Nos esforzamos por ofrecer siempre la mejor experiencia. ¡Estamos aquí para ayudarte con lo que necesites!"
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John Benoit

December 18, 2025

5  out of  5
rating by John Benoit
"Amanda was extremely helpful and courteous. Excellent price. Easy app access. Painless!!!"
We responded:
"Thank you, John! I'm happy to hear that Amanda provided such helpful and courteous service. It's great to know you found our pricing excellent and the app easy to use. We’re here if you need anything else!"
Profile photo of ruggabear

ruggabear

December 17, 2025

5  out of  5
rating by ruggabear
"Kyle was thoughtful, kind and very helpful with my auto insurance quote today. He got me the coverage that I needed and gave me peace of mind."
We responded:
"Thank you! I'm happy to hear that Kyle provided you with the assistance you needed for your insurance quote. It's great to know you feel at ease with your coverage. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Roberto Perez

Roberto Perez

December 12, 2025

5  out of  5
rating by Roberto Perez
"Excelente atención por parte de Jennifer. Siempre muy amable y dispuesta ayudar. Excellent attention from Jennifer. She is very helpful and king. Thanks"
We responded:
"¡Gracias, Roberto! Me alegra saber que Jennifer te brindó una atención tan amable y servicial. Nos enorgullece contar con un equipo dedicado a ayudar a nuestros clientes. Si necesitas algo más, estamos aquí para ayudarte."
Profile photo of Andrew King Jr.

Andrew King Jr.

December 12, 2025

5  out of  5
rating by Andrew King Jr.
"Amanda has been extremely helpful and patient with my wife and myself in swapping our homeowners and auto insurance from Allstate to State Farm. Thanks a million!"
We responded:
"Thank you, Andrew! I'm happy to hear that Amanda was able to assist you and your wife with the transition to State Farm. We appreciate your trust and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Muryle Wise

Muryle Wise

December 12, 2025

5  out of  5
rating by Muryle Wise
"Kyle Robert’s was very helpful and responded quickly"
We responded:
"Thank you, Muryle! I'm happy to hear that Kyle's assistance was helpful and prompt. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Khaila Gilliam

Khaila Gilliam

December 10, 2025

5  out of  5
rating by Khaila Gilliam
"I truly appreciate Jennifer! She’s checked in with me for the last two years, always keeping me updated on pricing and options. This year she was able to get me a better rate than what I was paying, so I finally switched — and I’m so glad I did! She made everything quick, simple, and was so kind throughout the whole process. Highly recommend her!"
We responded:
"Thank you for your wonderful feedback, Khaila! I'm happy to hear that Jennifer has been so helpful and attentive over the years. It's great to know she could assist you in finding a better rate and make the process smooth and pleasant. We appreciate your recommendation! If you need anything else, feel free to reach out."
Profile photo of Hamza Raza

Hamza Raza

December 10, 2025

5  out of  5
rating by Hamza Raza
"Has been a very seamless experience especially with working with Amanda. She has been great, receptive to calls, and very helpful in any documentation I have needed. Good renters insurance rate as well."
We responded:
"Thank you for your review, Hamza! I'm happy to hear that Amanda has been so helpful and that you've had a seamless experience with us. It's great to know you're satisfied with your insurance rate. If you need anything else, feel free to reach out!"
Profile photo of Sukanta Roy

Sukanta Roy

December 10, 2025

5  out of  5
rating by Sukanta Roy
"Amanda was pretty adaptive to my requirements and she explained the coverages so that I can understand it. Thanks."
We responded:
"Thank you, Sukanta! I'm happy to hear that Amanda was able to adapt to your needs and clarify the coverages for you. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Greg Bailey

Greg Bailey

December 9, 2025

5  out of  5
rating by Greg Bailey
"My transition from Farmer's to State Farm was, pleasant and very easy, my representative Amanda Durflinger made my switch over a great experience."
We responded:
"Thank you, Greg! I'm happy to hear that Amanda made your transition to State Farm smooth and enjoyable. We appreciate your trust in us and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Salvattore Corleone

December 5, 2025

5  out of  5
rating by Salvattore Corleone
"She was eager to help, corteus, professional. Answer all of my questions. Thank you"
We responded:
"Thank you, Salvattore, for your wonderful feedback! I'm glad to hear that you had a positive experience with our team. We're always here to assist with any questions or needs you may have. Thanks for choosing us!"