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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valerie Felts

Valerie Felts

June 25, 2025

5  out of  5
rating by Valerie Felts
"Audrey was very helpful when getting my home insurance. She also couldn't believe I had been cancelled with a prior company due to my King Charles cavalier dogs."
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Nereida Celis

June 25, 2025

5  out of  5
rating by Nereida Celis
"I have been a customer with Todd's office for about 15 years. They handle all my life insurance and thanks to Amanda's prompt help I now also have my family's auto insurance and homeowner's insurance with State Farm. The bundled savings is great but having someone to call and know they will get right back to you is priceless! Thanks Amanda!"
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Frank Menchaca

June 25, 2025

5  out of  5
rating by Frank Menchaca
"Courteous and very professional help me out with my account highly recommend 👌. Audrey is the agent who helped me ."
We responded:
"Thank you for your review, Frank! I'm happy to hear that Audrey provided you with courteous and professional assistance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Larry Lesh

June 24, 2025

5  out of  5
rating by Larry Lesh
"Great service and professionalism. Highly recommend."
We responded:
"Thank you, Larry! I'm happy to know you appreciated the service and professionalism. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Brandon Martin

June 21, 2025

5  out of  5
rating by Brandon Martin
"I absolutely love working with the State Farm Todd Durflinger Agency. Audrey is my agent and she always goes out of her way to make sure I am very well taking care of and happy with my auto insurance policy, I can be a pain at times but she is very patient with me and I have been a customer of hers for quite a few years now and will continue to be apart of this great team! Highly recommend switching your insurance over and dealing with Audrey, best rates around!"
We responded:
"Thank you, Brandon! I'm happy to hear that Audrey has been providing you with such attentive service and that you're satisfied with your insurance policy. Your recommendation means a lot to us, and we're grateful to have you as part of our team for so many years. If you ever need anything else, feel free to reach out!"
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Noe Chapa

June 18, 2025

5  out of  5
rating by Noe Chapa
"Audrey was awesome. She was attentive, helpful, and kind"
We responded:
"Thank you for your review, Noe! I'm happy to hear that Audrey provided attentive and kind service. We appreciate your feedback and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Luis Yoel Rodriguez Orama

June 17, 2025

5  out of  5
rating by Luis Yoel Rodriguez Orama
"La atención de Jenifer es de 5 estrellas 🤩 Te explica cada detalles y cada pregunta que puedas tener dejando todo claro y transparente. Además la puedes contactar a cualquier hora que siempre te va a contestar para ayudarte con mucha amabilidad y respeto. Ya sabes si necesitas ayuda con tu seguro ahí esta Jenifer 💪"
We responded:
"¡Gracias, Luis Yoel! Me alegra saber que Jenifer te ha brindado una atención tan excelente. Nos enorgullece tenerla en nuestro equipo, siempre dispuesta a ayudar con amabilidad y claridad. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Tommy Wilson

June 17, 2025

5  out of  5
rating by Tommy Wilson
"Audrey was a big help in getting me the service I needed for my Roadside assistant"
We responded:
"Thank you, Tommy, for sharing your experience! I'm happy to know that Audrey was able to assist you with your Roadside assistance needs. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Amanda Layton

June 16, 2025

5  out of  5
rating by Amanda Layton
"Amanda was exactly what you could hope for when looking for insurance coverages. Helpful, knowledgeable, personable and fast!"
We responded:
"Thank you for your review, Amanda! I'm happy to hear that you found our service helpful and efficient. Your satisfaction is our priority, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
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John V

June 13, 2025

5  out of  5
rating by John V
"I really want to offer the highest praises for Audrey today, I had really goofed things up, I called Audrey and she listened, she figured out what steps I needed to take, and she fixed everything all with one phone call in a matter of moments. I am truly thankful for Audrey and I love having her on the other end of the phone - I know she will get everything right!!! Thanks Audrey!! Kindest regards, John Vernon"
We responded:
"John, thank you for being a loyal State Farm customer for 45 years, and for taking the time to share your exceptional experience with Cati and the team. Your dedication to State Farm and your heartfelt comments are truly appreciated. Cati's attention to detail, genuine listening, and exemplary customer service are qualities that exemplify the level of care and dedication we strive for with our customers. Her joyful manner and genuine concern for your insurance needs have clearly made a significant impact on your experience."
Profile photo of Carlos Orlandi Sr.

Carlos Orlandi Sr.

June 12, 2025

5  out of  5
rating by Carlos Orlandi Sr.
"We were serviced by Amanda to switch our auto insurance needs into State Farm. She was very responsive, professional and knowledgeable. The communication over the telephone and emails was very effective and we closed the deal faster than expected. We are very happy with her service and would recommend the agency to other people."
We responded:
"Thank you, Carlos, for sharing your experience! I'm glad to hear that Amanda provided such responsive and professional service. It's wonderful to know that the process was smooth and efficient for you. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Joseph J. Torrez

June 12, 2025

5  out of  5
rating by Joseph J. Torrez
"Thank you for the fast response! Audrey was very friendly and helpful"
We responded:
"Thank you for your review, Joseph! I'm glad to hear that Audrey was friendly and helpful during your experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Armida Yuriar

June 10, 2025

5  out of  5
rating by Armida Yuriar
"I had a great experience working with Jennifer Navarro from State Farm. She took the time to walk me through everything in detail, making the entire process of getting auto insurance easy to understand. Jennifer was clear, thorough, and very knowledgeable. She explained the quotes and coverage options in a way that was easy to follow, and she was also very personable and easy to talk to. I appreciated how approachable and helpful she was throughout the whole process. Highly recommend!"
We responded:
"Thank you, Armida, for sharing your positive experience! I'm delighted to hear that Jennifer made the process smooth and understandable for you. Her dedication to providing clear and personable service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Justin Reven

June 10, 2025

5  out of  5
rating by Justin Reven
"Audrey was fast to provide details"
We responded:
"Thank you, Justin, for sharing your experience! I'm glad Bonnie was able to assist you quickly and efficiently with your quote. We're always here to provide great service, so feel free to reach out for any future insurance needs!"
Profile photo of Nkosinathi Ndlovu

Nkosinathi Ndlovu

June 6, 2025

5  out of  5
rating by Nkosinathi Ndlovu
"I called and was assisted by Audry. Very knowledgeable and quickly answered all my questions and provided solutions. Thank you"
We responded:
"Thank you, Nkosinathi! I'm happy to hear that Audrey was able to assist you effectively and provide the solutions you needed. Our team is dedicated to delivering knowledgeable and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jeff Girardeau

June 6, 2025

5  out of  5
rating by Jeff Girardeau
"We had a great experience working with Amanda Durflinger at State Farm. She was extremely helpful, professional, and communicated everything clearly throughout the process. Amanda helped us navigate to the right product for our family needs. Highly recommend!"
We responded:
"Thank you for your review, Jeff! I'm happy to hear that Amanda provided such helpful and professional service while guiding you to the right product for your family. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jake Huizar

June 5, 2025

5  out of  5
rating by Jake Huizar
"Audrey was the best! She helped add my husband’s vehicle to my policy in a flash. We also had a great time talking while she waited for me to gather all the information!!"
We responded:
"Thank you, Jake! I'm happy to hear that Audrey was able to assist you quickly and make the process enjoyable. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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sean brooks

June 3, 2025

5  out of  5
rating by sean brooks
"Thank yall so much , not just for saving me money every month, but helping me with all the discounts!"
We responded:
"Thank you, Sean! I'm happy to hear that you're satisfied with the discounts we were able to provide. If you have any more questions, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Horacio Olivas-Baca

Horacio Olivas-Baca

June 3, 2025

5  out of  5
rating by Horacio Olivas-Baca
"Many thanks to Ms. Audrey from the office of Todd Durflinger - State Farm Insurance Agent for her professionalism and customer service. Audrey provided me with all the necessary information and answered all my questions and concerns about my State Farm insurance. I sincerely appreciate her help. She made me feel at home, and I highly recommend her. Best regards, Audrey."
We responded:
"¡Horacio, nos alegra mucho escuchar sobre su experiencia positiva con Jennifer de la oficina! Es fantástico saber que Jennifer pudo proporcionarle toda la información que necesitaba y responder a todas sus preguntas y dudas sobre su nueva póliza de seguro con State Farm. También nos complace saber que pudieron ayudarle a ahorrar dinero en comparación con Progressive. Transmitiremos sus amables palabras a Jennifer y le agradeceremos por su profesionalismo y atención al cliente. ¡Gracias por recomendarla y por confiar en State Farm para sus necesidades de seguro! - Tod Durflinger - State Farm Insurance Agent"
Profile photo of Melody Wood

Melody Wood

June 2, 2025

5  out of  5
rating by Melody Wood
"We have been with State Farm/Todd Durfinger a long time..they have always given us great service Audrey took care of my needs"
We responded:
"Thank you, Melody, for your wonderful feedback! We're happy to know you've been satisfied with our service over the years. Our team is dedicated to providing the best support for all your insurance needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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leon grimaldo

June 2, 2025

5  out of  5
rating by leon grimaldo
"Audrey was very helpfull right away she was able to help me process my payment. Communication 10/10."
We responded:
"Thank you, Leon! I'm happy to hear that Audrey was able to assist you promptly with your payment. We appreciate your feedback on our communication! Let us know if there's anything else we can do for you."
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Ashton

June 2, 2025

5  out of  5
rating by Ashton
"10/10 no wait time. no hassle quick n easy audrey answerd all of my questions and was verry polite"
We responded:
"Ashton, thank you for your fantastic feedback! I'm happy to hear that Audrey provided you with such a smooth and efficient experience. Our team is committed to making things as easy as possible for you. Let us know if there's anything else we can assist you with!"
Profile photo of Mark Hoffman

Mark Hoffman

May 30, 2025

5  out of  5
rating by Mark Hoffman
"I have been with Todd Durflinger - State Farm Insurance for 20 + years. I've always received good service. Today I spoke with Audrey, to add an additional vehicle to my policy. Not only did she get my truck added, but reviewed my policy and found an additional $400 in savings. In this day and age it is nice to have someone that's knowledgeable, professional, and willing to go that extra step."
We responded:
"Thank you for your review, Mark! I'm happy to hear that Audrey was able to assist you with adding your vehicle and finding additional savings. We strive to provide knowledgeable and professional service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Jason Lawson

May 30, 2025

5  out of  5
rating by Jason Lawson
"Jennifer N. Has amazing people skills extremely engaging with conversation and very knowledgeable! I recommend anyone in need of insurance to seek her assistance!"
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jennifer's engaging conversation and expertise made such a positive impression. We appreciate your recommendation and are here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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david raj

May 29, 2025

5  out of  5
rating by david raj
"As an existing State Farm customer, I recently purchased a new vehicle and attempted to add it online. Audrey reached out to me the same day and efficiently assisted in adding the vehicle to my policy, providing temporary ID cards instantly. She was incredibly fast, helpful, and responsive to my emails, addressing all my concerns promptly. I am very impressed with her service and would rate her 5 stars for her excellent guidance and quick resolution."
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Audrey was able to assist you efficiently with your policy. Her quick response and helpfulness are truly valued, and it's wonderful to know she addressed your concerns promptly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."