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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle C

May 25, 2023

5  out of  5 rating by Michelle C
"Spoke with Cati today and she was so helpful and very friendly. I always receive wonderful customer service when I call for questions on my home or auto policy."

Alfredo Gonzalez

May 24, 2023

5  out of  5 rating by Alfredo Gonzalez
"(Translated by Google) Everything very fast and efficient, totally pleased with the service, Jennifer is an excellent professional (Original) Todo muy rápido y eficiente, totalmente complacido con el servicio, Jennifer es una excelente profesional"

Maurice Jackson

May 24, 2023

5  out of  5 rating by Maurice Jackson
"Cati was very helpful and courteous with helping me resolve my issue."

Ahmad Qubo'

May 23, 2023

5  out of  5 rating by Ahmad Qubo'
"Excellent communication. Amanda helped us get insurance after hours and she was very patient and helpful. Thanks"

Maria Tovar

May 23, 2023

5  out of  5 rating by Maria Tovar
"Very helpful!"

Daniel Garo

May 23, 2023

5  out of  5 rating by Daniel Garo
"Been with Todd Durflinger - State Farm for some time now. I have my home, auto, and personal jewelry insured by this team. I can't say enough good things about how well their customer service has been and is. Cati helped me recently with transferring my auto policy from my 4Runner over to my new Tesla. She was amazing to work with and helped me update my policy to ensure that I was on the safe side of being covered. If you have a change to work with Todd and his team, please do because they are by far the best in the business. Thank you!"

Todd Jeter

May 22, 2023

5  out of  5 rating by Todd Jeter
"Cati at Todd Durflinger State Farm is awesome. Always answers the phone fast and friendly. She is very professional and always has the answers to my questions. She is the main reason I stay with the State Farm in Pfugerville even though we live in Round Rock."

Savannah Devore

May 22, 2023

5  out of  5 rating by Savannah Devore
"I have been with Todd for almost two years. They are wonderful. Anytime I need something or have a question Cati is quick to respond, and very helpful. Thank you for all you do!"
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May 18, 2023

5  out of  5 rating by ——-
"Great company to work with and that has very good pricing. Jennifer has been amazing from start to finish. I was not sure if the policy that I was needing even existed. She quickly researched and let me know that SF does insure camera drones! Highly recommend!!!"

Dale Marquette

May 18, 2023

5  out of  5 rating by Dale Marquette
"I have to interact with Caitlin a number of times during the year to make changes to my policy. Caitlin is always very prompt and a pleasure to work with. I wish all insurance offices were as easy to deal with."

Linda Dillon

May 16, 2023

5  out of  5 rating by Linda Dillon
"I just want to thank Amanda Durflinger for her efficiency, kindness and overall cheerfulness in helping me get a new policy with State Farm. I would recommend her to anyone. Thanks Amanda🌷🌷"

Franki Phillips

May 12, 2023

5  out of  5 rating by Franki Phillips
"I have been with this location for almost 8 years I believe come Sept. They have always been SO helpful and easy to get ahold of. Audrey is absolutely phenomenal and honestly they all feel like family! They were super understanding when I got in a horrible accident in 2020 and were able to roll my payment when I struggles. They are absolutely great and plan on staying with them until they ever close (hopefully never)!"

Byron Landor

May 10, 2023

5  out of  5 rating by Byron Landor
"I have been with the Todd Durflinger branch for the past five years, and they have always been extremely helpful and responsive. Caitlin is great!"

Kathryn Rodriguez

May 3, 2023

5  out of  5 rating by Kathryn Rodriguez
"Audrey Storino was professional, friendly and super helpful. She worked with my busy schedule and responded quickly to my numerous questions."

Aaron Williams

May 2, 2023

5  out of  5 rating by Aaron Williams
"I love StateFarm! They make me feel valued as a person rather than a customer. When I called and talked to Cati it was a sheer delight, she made everything super easy and simple to understand and I cannot recommend the Todd Durflinger Agency enough 🙌🏾"

Timothy Acosta

May 1, 2023

5  out of  5 rating by Timothy Acosta
"Anytime I’ve had any questions Caitlin has done an amazing job with communication and clarification. I’ve been with them for 10+ years and appreciate the entire team!"

Joshua Louviere

May 1, 2023

5  out of  5 rating by Joshua Louviere
"Have spoken with Jennifer and Aubrey multiple about different insurance options. They are always super helpful and willing to explain anything I didn't understand. Overall always excellent experience"

Sheila Rodriguez

April 28, 2023

5  out of  5 rating by Sheila Rodriguez
"Aubrey and staff are always attentive and helpful with any questions or concerns I have. They are also quick to respond 😊"

Shira Poem Agmon

April 28, 2023

5  out of  5 rating by Shira Poem Agmon
"Have been with Todd and his team for a few years now. Easy & quick communication, and great pricing."

Manuel Ruiz

April 27, 2023

5  out of  5 rating by Manuel Ruiz
"I called in cause I wanted to add a vehicle to my policy, Cati reached back to me with options and rates, took under 5 min, quick and efficient customer service.. tnx Cati!"

Brandon Hayat

April 25, 2023

5  out of  5 rating by Brandon Hayat
"Jennifer was very polite and helpful!"

Elizabeth Geckler

April 23, 2023

5  out of  5 rating by Elizabeth Geckler
"Amanda was incredibly helpful at getting my insurance transferred over to State Farm and helped tailor everything to just what I needed. Very professional and knowledgeable as well."

Albert Everts

April 21, 2023

5  out of  5 rating by Albert Everts
"Katie is always right on point with any questions I have And she always gives me what I need within the same day"

Kim Cloud

April 20, 2023

5  out of  5 rating by Kim Cloud
"Audrey is always very helpful and quick to respond to me which I really appreciate."

Garret Johnson

April 20, 2023

5  out of  5 rating by Garret Johnson
"I've used the Durflinger agency for several years now and have always been impressed with the level of service I receive. Audrey helped me recently and she knocked it out of the park! I don't know how their rates compare to other providers, but I don't really care. I'll pay the extra 15% if I know that when I call with an issue, I get a live person on the phone - sometimes even Todd himself! Great service. Good people."