State Farm® Insurance Agent Todd Durflinger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Contreras
October 5, 2026
"State Farm for many years, and I am consistently impressed with the exceptional service provided by the entire team. Today, I want to extend my heartfelt thanks to Audrey for her outstanding assistance this afternoon. Her professionalism and dedication truly made a difference. I am a highly satisfied customer and wholeheartedly recommend this office. Audrey, thank you once again for your excellent service. 5 out of 5 stars!"
"Thank you, Maria, for sharing your experience! I'm delighted to hear that Audrey provided you with excellent service. Our team is dedicated to being helpful, and it's wonderful to know you're satisfied with our efforts. Thank you for your support. We can't wait to have the opportunity to serve you again soon."
Leora Forstein
October 5, 2026
"I’d like to thank Audrey for helping me figure out how to put a part of my insurance on Hold as I look for a new car. After my car was totaled by another party Todd, you’re very lucky to have her"
"Thank you, Leora, for sharing your experience! I'm happy to hear that your question was answered professionally and that you found our team pleasant. I apologize for the long wait time you encountered and appreciate your patience. We're always here to help with any future questions or needs you may have!"
Joye Jones
September 30, 2026
"Angie was great from start to finish! Very professional, very friendly. It made changing my policy to State Farm a breeze!"
"Joye, thank you for taking the time to leave us a review! I'm happy to hear that Angie made your transition to State Farm smooth and enjoyable. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Salomon Delfin
September 30, 2026
"Angie johnson, fue una persona muy profesional, atenta para escuchar, fue una experiencia muy agradable el haber tratado con ella muchas gracias Engie."
"¡Gracias por tu reseña, Salomon! Me alegra saber que Angie te brindó una experiencia tan profesional y agradable. Siempre estamos aquí para ayudarte. ¡No dudes en contactarnos si necesitas algo más!"
Jesus Guevara
September 26, 2026
"Very helpful and good advice"
"Thank you, Jesus! I'm glad you found our advice helpful. We always aim to provide the best support possible. Let us know if we can help with anything else!"
John V
September 25, 2026
"I really need to stop for a moment and write up a short note regarding Audrey in the State Farm office. I had phoned regarding the dividend payment and as well looking at possibly making adjustments to my coverage...Audrey was right on top of everything, had all the right answers and recommendatilns and was simply brilliant!!!! ManyThanks Audrey!!
Kindest regards,
John Vernon"
"John, thank you for being a loyal State Farm customer for 45 years, and for taking the time to share your exceptional experience with Cati and the team. Your dedication to State Farm and your heartfelt comments are truly appreciated. Cati's attention to detail, genuine listening, and exemplary customer service are qualities that exemplify the level of care and dedication we strive for with our customers. Her joyful manner and genuine concern for your insurance needs have clearly made a significant impact on your experience."
Adam Hartel
September 23, 2026
"Jennifer Navarro was my Risk Advisor and she is the best! She made sure that I understood all of my policies, all of the options available, and helped me get much better coverage than my previous policies as a much lower price."
"Adam, thank you for taking the time to leave us a review! I'm happy to hear that Jennifer was able to assist you in understanding your policies and finding better coverage at a lower price. It's great to know you had such a positive experience with us. Feel free to reach out if you need anything else!"
Artaeveon Lewis
September 18, 2026
"10/10 service! Audrey helped with an immediate need over the phone in just a few short minutes and got everything I was in need of taken care of. Thank you so much!"
"Artaeveon, thank you for taking the time to leave us a review! I'm happy to hear that Audrey was able to assist you quickly and efficiently over the phone. We always aim to provide top-notch service. Let us know if we can help with anything else!"
Michele Stewart
September 9, 2026
"Audrey S. with State Farm Insurance was so patient, informative, kind, basically went ABOVE & BEYOND to assist me with many changes I had to make. Due to being hacked/fraud on my email & bank account. She followed up with an email double checking everything was good and exactly what I needed. This call was not for a claim just updating a ton of my info.
This kind of customer service is VERY rare. Audrey - you made a bad experience into a doable issue!! Thank you so Much!!
Michele S."
"Thank you for taking the time to leave us a review, Michele! I'm really happy to hear that Audrey was able to provide such supportive and thorough service during a challenging time. It's important to us that you feel taken care of, and I'm glad Audrey could make the process smoother for you. We're always here if you need anything else!"
David Velazquez
September 5, 2026
"Thank you Audrey for your assistance over the phone today, you were very informative and quick to response to my question. I appreciate the depth of knowledge you possess as an insurance agent and you were able to address all my concerns.
Many Thanks."
"Thank you, David, for sharing your positive experience! I'm happy to hear that Audrey was able to assist you effectively and provide the information you needed. Her dedication to addressing your concerns is truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime. Many thanks for your kind words!"
Patrick Kelly
August 28, 2026
"Audrey was great. Took her time to answer all of my questions. Very detailed."
"Patrick, thank you for taking the time to leave us a review! I'm happy to hear that Audrey was able to assist you thoroughly and answer all your questions. We always aim to provide detailed and helpful service. Feel free to reach out if you need anything else!"
Ray Zeigler
August 27, 2026
"Mrs. Audrey was extremely helpful, professional, and knowledgeable."
"Thank you, Ray! I'm happy to know you appreciated the customer service and professionalism. Audrey's dedication to providing thorough explanations is truly valued. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Corey Gillespie
August 26, 2026
"Audrey is the best!!!
Always there to help and quick turn around on all requests. Couldn’t ask for a better State Farm Team!!!"
"Corey, thank you for taking the time to leave us a review! I'm really happy to hear that Audrey has been so helpful and responsive to your needs. We’re glad to have you as part of our State Farm family. Let us know if we can help with anything else!"
HRO_Bowhunting
August 24, 2026
"Amanda was great to work with. Explained and answered all the questions I had. Was able to find savings that made the switch a no brainer."
"Thank you! I'm glad Amanda was able to assist you and make the transition smooth and beneficial. It's wonderful to hear that you found the experience worthwhile. We're always here if you need anything else!"
Claudia Urbina
August 20, 2026
"Audrey was fantastic and helpful to my needs thank you State Farm"
"Claudia, thank you for taking the time to leave us a review! I'm happy to know that Audrey was able to help with your needs. We appreciate having you with us. Don't hesitate to reach out if you need anything!"
Gloria Jean Cordell
August 20, 2026
"I found one of the best car insurance places in Texas!
Todd Durflinger State Farm Agency.
Audrey in Customer Service ; always answers the phone promptly and answers questions that I may have. All the staff have always showed respect and kindness. I have great car coverage at a good rate. I highly recommend this agency.
Truly,
Gloria C."
"Thank you, Gloria! I'm really happy to hear that you're satisfied with your car insurance and the service from our team. Audrey and the rest of the staff are dedicated to providing respectful and kind service, and it's great to know that's been your experience. We appreciate your recommendation! Let us know if we can help with anything else."
Monica Wilson
August 20, 2026
"Audrey was very helpful in adding a driver to my policy. She explained everything to me and sent new insurance cards immediately after getting off the phone. It makes it so much easier when you get fast and friendly people to help you out I really appreciate the service from Audrey and all of the State Farm staff 😊"
"Monica, thank you for taking the time to leave us a review! I'm glad Audrey could assist you and that you received your new insurance cards promptly. We aim to provide fast and friendly service, and it's wonderful to know you felt supported by our team. Feel free to reach out if you need anything else!"
Jon Ries
August 20, 2026
"Jael was a blessing, she made the insurance process a lot easier. Jael was extremely patient with all the questions we had. I would highly recommend her."
"Thank you, Jon! I'm really glad to know that the insurance process was made easier for you and that all your questions were addressed with patience. We appreciate your recommendation and are here to help if you need anything else!"
Lisa Niles
August 19, 2026
"Audrey was awesome. She took care of me quick and effortlessly!"
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that Audrey was able to assist you quickly and effortlessly. We appreciate your feedback and support. Let us know if we can help with anything else!"
Dominic Betancourt
August 15, 2026
"The best experience I ever had I got what I needed and now I’m good thanks too Angie"
"Dominic, thank you for taking the time to leave us a review! I'm happy to hear that Angie was able to help you get what you needed. We appreciate your support!"
Susan Sandage
August 11, 2026
"Excellent service at Todd Durflinger’s State Farm office. Audrey is professional, delightful, and quickly took care of the business at hand. I highly recommend State Farm and truly appreciate Audrey."
"Susan, thank you for your wonderful review! I'm glad to hear that Audrey and Erica provided you with professional and proficient service. We appreciate your recommendation and are grateful to have such dedicated team members. If you ever need further assistance, our office is here for you.
- Todd Durflinger - State Farm Insurance Agent, Pflugerville, TX"
Valerie Staha
August 9, 2026
"Audrey is simply the ✨best✨
She is thorough & helpful. Highly recommend!"
"Valerie, thank you for taking the time to leave us a review! I'm happy to hear that Audrey provided you with such thorough and helpful service. We appreciate your recommendation. Feel free to reach out if you need anything else!"
eric minor
August 7, 2026
"She's very professional and friendly"
"Thank you, Eric! I'm glad you found our team to be professional and friendly. We strive to provide a welcoming and helpful experience for everyone. We appreciate your support!"
Jeremey Davila
August 7, 2026
"Thank you, Audrey for your patience. You're very easy to talk with and you answered every question clearly in a way that made sense to me. Thank you for your help!"
"Thank you, Jeremey! I'm happy to hear about your positive experience with Audrey. Her patience and ability to guide you through different scenarios are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
mj77mj77
August 4, 2026
"Audrey Storino was instrumental in us getting our daughter her own new auto policy for a new purchase. It was a seamless process, and she got her coverage before we walked out of the dealership!! In addition, she revised our policies to reflect changes and saved us a bunch!! She come highly recommended for your insurance needs!!"
"Thank you for taking the time to leave us a review! I'm happy to hear that Audrey was able to assist with your daughter's new policy and make the process smooth for you. It's great to know she could also update your policies and find some savings. We appreciate your recommendation! Let us know if we can help with anything else!"